Terms and Conditions

This website (https://www.valueup.sg) is owned and operated by VALUEUP PTE. LTD. We highly recommend you to read the following terms and conditions before using our website. Any use of this website, you authorize your acceptance of these terms and conditions.

These terms of service incorporate the entirety of the VALUEUP privacy policy posted on the sites. Please read these terms of service carefully. By accessing and using the sites, you agree to be bound by these terms of service.

VALUEUP reserves the right to add to, delete, or change the terms of service at any time at its sole discretion, without notice. As such, you should check these terms of service from time to time for such changes.

Also, use of any terms such as, “We”, “Our”, “Us” etc., in these “Terms and Conditions” will be deemed to be representation of “VALUEUP” owned and operated by VALUEUP PTE. LTD.

Website Use

Your placement of an order or any use of this website indicate your acceptance of our policies and terms & conditions which will constitute a contract between you and “VALUEUP”, and these terms and conditions will be legally binding on you. We reserve the right to correct, edit, change or update information on our website without any prior notice.

User accounts and Registration

User account. If you create a user account for the sites, you agree to complete the registration process by providing current, complete, and accurate information as required by VALUEUP. You are responsible for all activities that occur under your account. You agree to notify VALUEUP immediately of any unauthorized use of your account or any other breach of security. VALUEUP will have no liability for any loss that you may occur as a result of someone else uses of your account, either with or without your concern. In addition, you may be held liable for any losses incurred by VALUEUP or another party due to someone else using your account. You should not use anyone else's account at any time.

User content. You acknowledge that you are responsible for any content you may add in the sites, including but not limited to the legality, reliability, appropriateness, originality and copyright of any such content. With respect to any content you may add or make available through the sites (other than personal information, which is determined by our privacy policy), you grant VALUEUP a permanent, irrevocable, non-terminable, royalty-free and non-exclusive license to use, copy, transfer, amended, and sublicense such content or any part of such content, in any place or site or media. You hereby agreed to represent, warrant and covenant that any content you provide does not include anything (including, but not limited to, text, images, video) to which you have no copyright.

Privacy Notice

A copy of VALUEUP privacy policy that applies to the collection, use, disclosure and other processing of personal information by VALUEUP are posted on the sites. These terms of service incorporate the entirety of the VALUEUP privacy policy. You consent to any personal information we may obtain about you (either via the VALUEUP sites, by email, or any other means) being collected, stored, transferred and other means of process, will be in accordance with the terms of the privacy policy.


All information including service Information, Privacy Policies, Terms and Conditions, vouchers and other items contained on this website (www.valueup.sg) provided and regulated by “VALUEUP PTE. LTD.”, are correct and subject to change without any prior notice. All images, contents and other graphics on this website displaying as original copies with copyright reserve by VALUUP or its Merchants.

If you obtain this website link or any information contained on this site in any other place or website which in nature and availability, are not controlled by “VALUEUP”, we are not responsible of any type, express or implied, about the accuracy, reliability or availability regarding with “VALUEUP” or any other product information and image or corresponding graphics on “VALUEUP” for any purpose. Trusting on such information will be at your own liability. We will not be liable for any harm or damage, including any considerable loss of data or interest or any information arise out of or connecting with the use of “VALUEUP”


All content including but not limited to logo, image, trademark, service mark, design, icon, graphic, video, contents, software and all other information used on this website (www.valueup.sg) are legally owned by VALUEUP PTE. LTD. and protected by Singaporean copyright law.

Any personal or commercial use of this website or any content of this website, like image, design, logo, trademark, service mark or any other information inserted in this website are strictly prohibited to any unauthorized person. Any unauthorized use of such information, image, trademark, service mark, logo, icon, graphic, software and all other information appeared on this site may violate Singaporean Copyright law and other applicable intellectual property law in your jurisdiction.

Claim of Copyright Infringement:

VALUEUP respects the intellectual property of others. If you believe in good faith that any site content or other matter posted on the sites violate the copyright of your own work, please contact, with correspondence containing the following:

  • a physical signature or signature of any person authorized to act on behalf of the original initiator , of the copyright that is allegedly infringed; identification of the copyrighted work allegedly infringed;
  • identifying information reasonably sufficient to allow determination by VALUEUP of the location of the material that is allegedly infringing; information reasonably sufficient to permit VALUEUP to contact you;
  • a statement that you believe in good faith that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You acknowledge that if you fail to comply with all of the requirements of this section, your notice may not be valid.

Use of Cash Voucher:

The following terms and conditions will apply to your use and redemption of any vouchers or voucher distributed or offered or promoted by “ValueUp”

  • Users acknowledge that the seriousness of fraudulent of cash voucher, those whom attempt to fraud any cash voucher is punishable by the act of law.
  • ValueUp reserves the right to cancel or modify orders, or revoke the use of voucher codes, where the vouchers are used in the following circumstances:
    • Suspicious or fraudulent use;
    • Voucher abuse, including vouchers redeemed using multiple accounts or multiple checkouts associated with the same customer or group of
      customers; and/ or Vouchers used in bad faith (including resold vouchers, or use of vouchers on orders made and intended for resale).
  • Every cash voucher has its own unique code which only can be used by the purchaser.
  • Voucher balance is recorded in the system, and redemption of vouchers follows according to the computer records in preventing voucher fraud.
  • All cash Voucher is non-refundable and non -exchangeable.
  • This Voucher is not transferable - it is redeemable only by the person by whom actually purchased
  • If merchants indicate 'reservations only', voucher could only be redeem if reservation is made.
  • All reservations are subject to availability.
  • For reservation or modification or cancellation of any cash voucher: Users will be required to give at least 1 hour prior notice to merchant for any cancellation or amendment.
  • Both Mobile and Printout redemption of any cash voucher will be valid.
  • The Voucher will have no expiry date.
  • Users recognize that “ValueUp” act as an independent seiner or promoter only. So, “ValueUp” will have no liability or control in the merchant offering. Merchant will be sole responsible for redeeming any Voucher you Purchase.
  • “ValueUp” reserves the right to change these terms and condition or cancel any promotions at any time without any prior notice.
  • Additional terms and conditions may be specified in relation to specific voucher and will govern the use and redemption of those vouchers in addition to these terms.
  • “ValueUp” significantly value its users' experience. In any case, if any of the listed merchants do not honor or refuse to honor the voucher, please do not hesitate to contact us, and we would act according. customer_service@valueup.com

Limitation of Liability

The liability of “VALUEUP” shall be limited to you or any other person for any direct, indirect, or special damages or losses, resulting from use or unable to use the website.

To ensure the users legal rights, if any non-excludable liability guaranteed by any Singaporean law those guarantees cannot be modified nor abolished by any contract. Nothing in these Terms modifies or removes the conditions, and other legal rights, under the Singaporean Law and other laws which cannot be modified or abolished. Except as expressly set out in these Terms and Conditions and the applicable Singaporean Law.

Our liability to breach these “Users Terms & Conditions” shall be limited to, THOUGH such breach directly related with the use of any services offered by Valuup or its Merchants.

These “Terms and Conditions” shall be limited to, if any loss or damage arises by the reason of any unfair or illegal use of the users or for any loss or damage, in which the users has any direct or indirect contribution to such loss or damage.


You agree to defend, indemnify, and hold harmless VALUEUP from all liabilities, claims, damages, losses, and expenses, including attorneys' fees that arise from your use of the sites. VALUEUP reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with VALUEUP in asserting any available defenses.

External Link Policy:

This site may contain advertisements and/or links to other sites ("third party sites"). These links are provided solely for the convenience of the users. VALUEUP does not endorse, sanction or verify the accuracy or ownership of the information contained in the advertisements or the content of any third party sites or any products or services advertised on third party sites. If you decide to leave the sites and navigate to third party sites, or install any applications, software or download content from any such websites or mobile sites, you do so at your own risk. Once you access a third party site through a link on the VALUEUP sites, you may no longer be protected by these terms of service and you may be subject to the terms of service and other conditions of such third party sites. You should review the applicable terms and policies, including privacy and data gathering practices, of any such site to which you navigate to from the VALUEUP sites, or relating to any applications you use or install from such third party sites. Concerns regarding a third party site should be directed to the third party site itself. VALUEUP bears no responsibility for any action associated with any third party site. Moreover, VALUEUP does not imply an affiliation with any third party site.

Arbitration and Jurisdiction

All disputes arising out of, relating to or connected with these terms of service, privacy policy, or your use of any part of the VALUEUP sites, shall be referred to and finally resolved by arbitration under the rules of Singapore international arbitration center (“siac rules”) by a panel of three arbitrators appointed in accordance with those siac rules. The seat of arbitration shall be at Singapore. The language to be used in the arbitral proceedings shall be English. All disputes in arbitration will be handled solely between the named parties, and not on any representative of class basis. Notwithstanding any other provision of these terms of service, to the extent that you have in any manner violated or threatened to violate VALUEUP’s intellectual property rights, VALUEUP reserves the right to seek injunctive or other appropriate relief in any court in Singapore, and you consent to exclusive jurisdiction and venue in such courts.

Change of Terms

From time to time, with the needs of any necessary circumstances, these terms and conditions can be edited, modified, or changed without any prior notice. Your regular use of this site will indicate your consent of such changes. These terms and conditions were updated on 10 March, 2017.

Contact us

VALUEUP have sole jurisdiction to provide explanation of these Terms and Conditions. If you have any questions regarding these Terms and Conditions, feel free to contact us using the address below:

Website : www.valueup.sg
Enquiries: customer_service@valueup.com